Frequently Asked Questions

We aim to provide you with clear and comprehensive information to address any inquiries you may have.

Please contact our sales team directly if the below answers cannot help you.

For Company

Company
When is VENDEENI founded?

VENDEENI was established on February 8, 2014.

Where is VENDEENI factory located?

VENDEENI is located in Guangzhou, Guangdong Province, China.

What is VENEEDNI main product for factory?

VENEEDNI main product: Color gel, Jelly gel, Cat eye gel, Glitter gel, Reflective gel, Gel polish kit, Function gel, Gel liner, Painting gel, Platinum gel, Metal gel, Poly gel, Builder gel, KG gel and so on.

How many employees of VENDEENI?

We have more than 150 employees, including over 40 skilled workers, over 40 R&D experts, over 10 designers, over 10 QC professionals, and over 50 sales and after-sales service teams. 

What is the productivity of VENDEENI Polishing Gel Company?

We have an annual productioncapacity of 5,000 equipment.

How to join VENEEDNI?

Please view the top menu Join us page.

Can I visit VENDEENI company on site?

Of course, we are in Baiyun District, Guangzhou City, Guangdong Province, China.

VENDEENI’s main competitive advantages

1.Rich Experienc
We have years of extensive experience in the gel polish industry, providing customers with exceptional products and services.

 

2.Professional Design Team
Our professional design team continuously innovates to offer you the most fashionable nail gel polish colors and designs.

 

3.Quick Response
We prioritize customer communication to ensure swift responses to your needs and inquiries, offering timely support.

 

4.Exclusive Agency
We offer exclusive agency rights, helping partners establish strong businesses in their market regions, leading to mutual success.

 

5.High-Quality Products
Our nail gel polish products undergo rigorous quality control to ensure customers achieve long-lasting, high-quality nail art results.

For Products

Products
Gel Nail polish manicure steps
  1. 1. Trim nails

Use nail clippers to trim nails to the appropriate length.


2. Remove dead skin
Apply softener to your nails to soften the cuticles and push the dead skin away.


3. Remove dead skin
After scraping off the dead skin, wipe it clean with cotton pads and trim the hangnails around the nails with leather pliers.


4. Nail art styling
Smooth the edges of the trimmed nails with a trimming strip, and smooth the back and edges of the nails with a sponge.
The front section must be processed in place to make it rough to enhance the adhesion of the nail polish glue.


5.Cleaning
Use special cleaning fluid to clean nail dust.


6. Apply primer
Cure with 30 seconds exposure. Apply evenly and avoid being too thin or too thick.

Does VENDEENI have gel nail polish sets?

Yes, you can follow our combination method, or you can tell customer service to combine freely.

Can I get some gel nail polish samples to look at first?

Sure. You can test some free gel nail polish samples first. Shipping cost paid by customer, and it will be refunded when mass order comfirmed.

Does the purchase price of the product include tax?

You need to pay your own taxes.

How long will it take for my question to be answered?
  1. 1. Due to a high volume of customer service cases during these times it may take 2-3 business days to get back to you!

2. Please know that we will get to every email and message in the order that we receive them, emailing multiples time about the same issue does not put you closer to the front of the line. Please try to refrain from doing this as it does slow down the entire process.

Gel nail polish’s working principle

Under the irradiation of a phototherapy lamp, the initiator in the colloid photosynthesizes with ultraviolet A rays, quickly forming a tough coating on the nail surface.

Characteristics of gel nail polish

1. Detachable, odorless and environmentally friendly;
2. Strong adhesion, good toughness, no shrinkage, no cracking, better hardness and gloss than nail polish, and more durable.
3. Since nail polish glue will solidify when exposed to light, it needs to be stored in an opaque bottle to avoid light.

What are the ingredients of gel nail polish?

Acrylic resins and photoinitiators.
All made of environmentally friendly materials in VENDEENI.

What is the best way to store gel nail polish?

Polish is heat and light sensitive, so if it’s exposed to undesirable temperatures there is a possibility that your gel polish could get clumpy and cure in the bottle. So please make sure you’re storing your polishes in a dry and cool area.

What makes Vendeeni Gel Polish quality gel?

We are proud to be Vendeeni Gel Polish that provides great pigment, coverage, and long-lasting gel for our customers!

Our formula comes from well-known sources around the world along with numerous product testing trials of what ingredients are of the best quality as well as healthiest for our customers to use!

 

Our certifications include: Produced by GMP factory (Good Manufacturing Practice). Passed SGS test of Heavy metal and Toxicological risk assessment. We believe that not only the quality of the gel is important, but also the ingredients that are being used are safe for our customers to use without being exposed to any toxic materials!

Does VENDEENI Gel Polish Need a UV Light to Cure?

Yes, Vendeeni Gel Nail Polish requires either a UV or LED lamp to cure and harden. UV lamps generally take longer to cure the polish compared to LED lamps.

How Do You Remove Gel Nail Polish?

To remove Gel Nail Polish:
1. Gently file the top layer of the gel polish to break the seal.
2. Soak a cotton ball in acetone.
3. Place the cotton ball on your nail and wrap it with aluminum foil.
4. Let it sit for about 10-15 minutes.
5. Gently push off the softened gel polish with a cuticle stick. Avoid scraping too hard to prevent damaging your nails.

How Long Does Vendeeni Gel Nail Polish Last?

When applied correctly and with proper care,  Vendeeni Gel Nail Polish can last up to 3 weeks without chipping or fading. The longevity can vary based on your nail condition and daily activities.

What's the Difference Between Gel Nail Polish and Regular Nail polish?

Gel nail polish, like Vendeeni Gel Nail Polish, requires curing under a UV or LED lamp for it to dry and harden.

This process results in a longer-lasting and more chip-resistant finish compared to traditional nail polish, which air-dries and might require frequent touch-ups.

What is Gel Nail Polish?

Gel Nail Polish is a high-quality nail product designed to provide long-lasting, salon-quality manicures at home. It offers a glossy, chip-resistant finish similar to that achieved in professional nail salons.

For Customized Services

Customized Services
What is your order lead time ?
We need 7-14 days to finish thegoods ,the final lead time also depends on your quantity or other request, maybe longer or short, I will keep update to you.
How can I get some samples?
Free sample will be sent pls contact us ASAP.
Do you provide OEM/ODM service?
We can customized private label for you. You can choose silk print logo or sticker lable,customized jar is also welcome.
How can I get some gel nail polish samples?

Free sample will be sent pls contact us.

How many gel nail polish colors can VENDEENI offer?

We have more than 5000 colors, most buyers get confused when seeing multiple colors. Therefore, it is recommended that you have your own ideas in advance and choose.

How to communicate the details of customized gel nail polish

If you have any questions, please contact us via our company email “vendeeniofficial@gmail.com” and Whatsapp. We will reply as soon as possible. Please do not send duplicate messages. The company will answer questions in the order they are asked. Please wait.

What is the minimum order quantity for custom gel nail polish?

Minimum order quantity, customized bottles, color bottles, the minimum order quantity is 1000 pcs. silk screen, hot stamping, silver hot stamping, the minimum order quantity is 1000 pcs. only one logo or name can be printed per 1000 bottles.

What custom customers need to prepare?

1. Send Your Design / Idea.
2. Confirm 3D Drawing 5Logo Design.
3. 3D Printing & Quotation.
4. Mode Design s sample Confirm.

How long does customization take?

1. It depends on the quantity. It will take about 4 days to receive the sample. We will take a video to confirm with the customer.
2. Then comes the production of labels and products .Small amounts usually with in 10 days. If the quantity is large, it will take about half a month.

Which products can be customized?

1. The color, bottle, and packaging box of gel nail polish glue can be customized.
2. Functional adhesive viscosity can be customized to be thick or thin.

For Shipping Logistics

Shipping Logistics
How long does it take to send out?

1. If it is not customized and in stock, it will be shipped within 3-5 days.
2. If there is a gel nail polish customization service, there will be additional customization time.

What is the delivery time for Vendeeni?

1. Express delivery 5-7 days.
2. 20-25 days by sea.
3. 15 days by air.

For After-sales service

After-sales Service
How is your quality?
Very good! You can test some free samples first. shipping cost paid by customer, and it will be refunded when mass order comfirmed.
What Can I do if the gel nail polish goods arrived is broken?

Don't worry, friend, it will not happen. and if it do happen, we will send free goods again.

The gel nail polish colors don't match what I purchased on the VENDEENI's website.

If you think you have received the wrong set you ordered, please contact our customer support team and we will get back to you soon. If it is the correct product but you are unsatisfied with the color match, we work very hard to closely match each color to a digital replication for our image. It is impossible to match an exact color with any digital representation of a physical product; however, we have worked closely on each set making sure that each color is as close as it can be to the color in the bottle. If you are still unsatisfied, please contact us. We are here to help and make it right in any way!

Can I cancel my order?

We're so sorry to hear that you wish to cancel your order。 We would be more than happy to assist you with any adjustments if you'd wish instead!


We may only cancel your order if it has not been fulfilled yet.

Please contact us via Live Chat or vendeeniofficial@gmail.com and provide us your order # and reason you would like to cancel.

Can't find the answer?

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